Cancellation Procedure

How to cancel your Day1 Health plan / policy

  • Download the Cancellation Form from here
  • Print, complete and email your form to admin@day1.co.za or fax to 086 203 6006
We reserve the right to cancel your policy or that of any of your dependants if you or your dependants:

  • Day1 Heath reserve the right to cancel your membership/policy at any time by giving 30 (thirty) days notice in writing (or such other period as may be mutually agreed).
  • Provide false information, or fail to disclose medical information when applying for primary healthcare benefits or a health insurance plan.
  • Provide false information upon submission of a claim, submit a fraudulent claim, or intentionally allow a service provider to do so on your behalf.
  • Allow any unauthorised person to use your Day1 membership card.
  • Without a good explanation, neglect to inform Day1 Health that it has paid for services or supplies that were not delivered or received.
  • Commit any other fraudulent act.
  • Fail to pay monthly contributions and premiums.
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Day1 Health (Pty) Ltd is a registered Financial Services Provider. FSP No: 11319
Hospital Plan Underwritten by African Unity Insurance Limited (FSP 8447)