A-A & Hospital Authorisation

What to do in the event of a medical emergency
What is the procedure to follow in the event of a medical emergency
  • Always call A-A: 0861 144 144
  • Tell the A-A operator that you are a Day1 Health member, they will prompt you or the caller through all the information they require to get help to you.
  • Have your membership card or ID number at hand.
Useful hints to remember about A-A and Hospital Pre-Authorisations
  • Teach your family members to call 0861 144 144 in case of an emergency.
  • In an accident, take note of road names and numbers as this will expedite the emergency response.
  • Please store 0861 144 144 under “Medical Emergency” on your cell phone.
  • For hospital pre-authorisation, please contact 0861 144 144. All admissions for both Accident & Illness must be authorised.
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Day1 Health (Pty) Ltd is an authorised Financial Services Provider. FSP No: 11319
Hospital Plan Underwritten by African Unity Life Limited (FSP 8447)